Cox and Kings Global Services Pvt. Ltd. (“CKGS”) provides you E-visa guidance services and thus acts only as a facilitator for applying for E-Visas. Please note that CKGS shall not be responsible in any manner for the delay or rejection on the part of the Government/concerned authority (regulatory authority responsible to issue evisa) processing your E-Visa application.

Further, granting / rejection of visas are at the sole discretion of Government of respective countries for which CKGS facilitates evisa services. CKGS cannot be held liable for rejection of your E-Visas and any other incidental or consequential loss, damage, cost or expense etc.

All information provided by you, or on your behalf by a designated third party, must be true and correct. You may be subject to administrative or criminal penalties if you knowingly and wilfully make a materially false, fictitious, or fraudulent statement or representation in an application submitted by you or on your behalf.

CKGS may store your passport details, photograph, Application Form, Guarantee Letter, copy of your tickets and hotel vouchers. CKGS does not use or store your personal information including your bank details, debit card, credit card or NEFT transactions and details in the system. CKGS only uses your personal information (that is captured on CKGS website) for the purpose of processing your application for E-Visa.

CKGS Service fees are non-refundable and non-transferable under any circumstances whatsoever. In case of withdrawal of transaction, and in case if Applicant is eligible for any refund, then the said refund amount will be transferred to Applicant’s account through which payment to CKGS was processed.

Example: Applicant has made his Payment (e-visa fees +CKGS service fees+ any other fees (as applicable)) through credit card. If such Applicant cancels his e-Visa application and if he is eligible for a refund then he must expect his refund amount to be credited in his credit card account only.

CKGS would not be responsible in any manner whatsoever for any clerical error made by the concerned Government of or eVisa issuing authority regarding the name, attachment of wrong photograph, duration and type of visa (single / multiple entry) or passport number etc. Please note that CKGS would not be liable in any manner for any delay, deficiency, injury, death, loss or damage occasioned due to delay on the part of the concerned Government.